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Privacy Policy

Welcome to First Landlord Certificates London. This Privacy Policy outlines how we collect, use, store, and protect your personal data. We are committed to safeguarding your privacy and ensuring that your personal information is handled in a secure and transparent manner.

About Us

First Landlord Certificates London

Registered Address: 244A Cranbrook Rd, Gants Hill, Ilford IG1 4UT, United Kingdom

Contact Email: contact@firstlandlordcertificateslondon.co.uk

First Landlord Certificates London operates as a data controller under the UK GDPR and the Data Protection Act 2018. This means we are responsible for deciding how we use the information we collect.

Information We Collect

We may collect and process the following types of personal data:

Contact Information: Name, email address, phone number, and address when you fill out forms, contact us, or sign up on our site.

Transactional Data: Information about services purchased, payment details, and billing information.

Technical Data: IP address, browser type, operating system, device information, and browsing actions collected via cookies and similar tracking technologies.

Marketing Data: Preferences for receiving marketing information, and communication preferences.

How We Use Your Information

We use your personal data for the following purposes:

To Provide Our Services: To process your orders, manage your account, and deliver requested services.

To Improve Our Services: To understand user preferences and enhance our website functionality.

Marketing and Communication: To send you promotional offers, newsletters, and relevant updates (only with your consent).

Compliance with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

Legal Bases for Processing

Our lawful bases for collecting and using your personal data include:

  • Consent: Where you have given clear consent to process your data.
  • Contractual Obligation: To fulfill the services you requested or contracted us to provide.
  • Legal Obligation: Where processing is necessary for compliance with a legal requirement.
  • Legitimate Interest: To pursue our legitimate interests, provided they are not overridden by your rights and freedoms.

Sharing Your Information

We may share your data with third parties under the following circumstances:

  • Service Providers: With vendors and third parties who assist in operating our website and providing our services (e.g., payment processors, analytics providers).
  • Legal Requirements: When required by law or in response to legal processes.
  • Business Transfers: If we merge, sell, or reorganize our business, your data may be transferred to the new owner.

Data Security

We implement industry-standard security measures to protect your personal data. However, please be aware that no online transmission is 100% secure. We advise you to take your own precautions to safeguard your data.

Your Rights

Under the UK GDPR, you have certain rights regarding your personal data:

  • Access: Request access to your personal data.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data, subject to legal obligations.
  • Restriction: Request restriction of processing under certain circumstances.
  • Objection: Object to processing for direct marketing or based on legitimate interests.
  • Data Portability: Request the transfer of your data to another provider.
  • Withdraw Consent: Where we rely on consent, you may withdraw it at any time.

To exercise these rights, please contact us at contact@firstlandlordcertificateslondon.co.uk

Use of Cookies

Our website uses cookies and similar tracking technologies to enhance your experience. For detailed information on the cookies we use.

Third-Party Links

Our site may contain links to external sites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies separately.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email or on our website. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

  • Email: contact@firstlandlordcertificateslondon.co.uk
  • Address: 244A Cranbrook Rd, Gants Hill, Ilford IG1 4UT, United Kingdom